Warranty Policy (US customers only) Thank you for purchasing an Evolv climbing shoe or lifestyle shoe. We stand behind every product we produce and your satisfaction is important to us. All Evolv products are covered under a Warranty. Rock climbing is an activity that is inherently rough on product and there is no specific, implied life span for a shoe due to the many variables that can affect the product. We trust our customers to be reasonable and fair. If you have an Evolv product that you think should be considered for a warranty evaluation, please read our policy below and then contact us at firstname.lastname@example.org with your concerns BEFORE mailing it in to us. This warranty does NOT apply to the following:
- Normal wear and tear
- Damages by misuse, improper fit, improper care and poor maintenance.
- Resoled or modified shoes
- Damages due to improper storage.
- Provide a copy of proof of purchase
- Product must be clean and dry